You can use REST interfaces to access data on your instance.
- Agent Presence API
Use the Agent Presence API to get or set agent presence and channel availability.
- Aggregate API
The Aggregate API allows you to compute aggregate statistics about existing table and column data.
- Application Service API
Create, modify, and update application services using REST APIs.
- Attachment API
The Attachment API allows you to upload and query file attachments.
- Change Management API
The Change Management API provides REST APIs that enable third-party application integration with the ServiceNow Change Management process.
- CI Lifecycle Managment API
Provides the ability to manipulate CI operational states and apply CI actions.
- CMDB Data Ingestion API
The CMDB Data Ingestion API enables the batch ingestion of an array of objects into an Import Set table.
- CMDB instance API
Perform create, read, update, and delete operations on existing CMDB tables. Only one record can be inserted, updated, or deleted at a time.
- CMDB meta API
Use the CMDB meta API to obtain meta data on a CMDB class.
- Continuous Integration/Continuous Delivery (CI/CD) API
The CI/CD API provides endpoints that enable integrators to interact with their planning, coding, and execution DevOps tools such as Git, Jenkins, and Jira.
- Customer Service Management API
The Customer Service Management (CSM) REST API enables you to retrieve account, case, contact, and consumer CSM records, and create and update case, contact, and consumer records.
- DevOps API
The DevOps API provides endpoints that enable the interaction with external DevOps tools.
- Email API
With the Email API you can receive and send email messages using REST.
- HR Core API
This API provides methods that return information about employees that work or live in the United States.
- IdentifyReconcile API
The IdentifyReconcile API uses the Identification and Reconciliation framework to minimize creation of duplicate CIs and to reconcile CI attributes by only accepting information from authorized sources when updating the CMDB.
- Import Set API
The Import Set API allows you to interact with import set tables.
- Interaction Management API
Use the interaction management API to create interactions.
- Major Incident Management API
Use the Major Incident Management API to perform read operations for major incident.
- MetricBase Time Series API
Use the MetricBase Time Series API to insert data into, retrieve information from, and to run transforms against a MetricBase database.
- Open NLU Resource API
Use the Open NLU Resources REST APIs to get information about natural language understanding (NLU) models and their intents, entities, and utterances, outside of the Virtual Agent platform.
- Performance Analytics REST API
The Performance Analytics REST API enables you to query data about Performance Analytics indicators through the REST GET action. The query parameters equate to the functions available on the Analytics Hub for drilling down into an indicator.
- Predictive Intelligence API
Use the Predictive Intelligence API to predict a field value based on one or more input fields and a trained solution.
- Push Installation API
The Push Installation API enables you to register and unregister the tokens that enable mobile devices to receive push notifications from an application.
- Push Metrics API
The Push Metrics API provides endpoints that enable integrators to push raw Operational Intelligence data from an external source to the MID Server.
- Queue API
Use the Queue API (Advanced Work Assignment) to route a document to a queue.
- Service Catalog API
The Service Catalog API lets you access Service Catalog configuration and actions from within the Service Portal.
- Table API
The Table API allows you to perform create, read, update, and delete (CRUD) operations on existing tables.
- Task Communication Management API
Use the Task Communication Management API to perform read operations for communication plans.
- User Role Inheritance API
The User Role Inheritance API allows you to see the roles that a specific user inherited.